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Why Settle For Less? - 2008 Outsourcing Report

Deloitte's latest global research piece, 2008 outsourcing report: Why settle for less? reveals that many outsourcing programmes are achieving well beyond anticipated return on investment, but not all of them are achieving their full potential as a tool for business transformation.

The survey of 300 executives found that a large percentage of the companies that implemented outsourcing reached their financial objectives and averaged a strategically-important ROI of over 25%. However, it seems that not all respondents had an easy journey to get there. A much larger than expected level of company-outsourcer conflict was reported and many of the companies expressed disappointment with the outsourcer’s overall ability to provide continuous process and technology improvements.

Download the survey here:
Why Settle For Less? - 2008 Outsourcing Report

For further information download the report for country specific contacts, alternatively visit www.deloitte.com

 

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