sharedserviceslink.com - April 2009 Newsletter

Dear Colleague,

There's hot and then there's dangerously hot! E Invoicing Europe is fresh off the press and the response has been great. At last companies are registering the significant impact that e-invoicing has on their cashflow forecasting and their understanding of their liabilities position. Please note that this Thursday 9th is the deadline for significant discounts off E Invoicing Europe and Toning Up Purchase to Pay to Attain Touchless Processing. Nervous about getting an ROI? Don’t be. We recently surveyed our customers regarding value for money from our conferences and 90% said they would realise a return as a result. We are so confident about the knowledge and learnings that come from our conferences that we have a money-back guarantee. You have nothing to lose and so much to gain! This month we are presenting a very popular webinar on Pure Electronic Invoicing. Be one of a few hundred that registers. The shared services market is relatively buoyant right now, so we have launched a new section in this newsletter looking at new career opportunities. Feel free to take a look. And finally, if you would like to know what constitutes world class regarding First Time Match Rate and Productivity Per FTE then my my feature article is well worth a read.


	Want to save 50% on any of these events? Call us to find out +44 (0)20 7337 2290 ------------------------ Early Bird Extended! Save up to £300 if you register by this Thursday 9th April ------------------------ Just released Reserve your place by this Thursday and save up to €500 off the conference prices


	Think Like Your Customer - What Does Your Customer Really Want From You Presented on 15 Secrets to Shared Services Sucess conference in March 2008 by Casandra Daubney Formerly Head of Finance Operations Abbey Free Webinars What to Do to Convert Your Paper Invoices to PURE Electronic 28th April 2009 Discover How to Increase Invoices Processed Per FTE By 300% 27th May 2009

Correction and Apology
Recently sharedserviceslink.com published its brochure pertaining to the conference on ‘Toning Up Purchase to Pay to Attain Touchless Processing’ taking place in London in June. Within the printed version we published the description of a presentation to be made by Philippe Gicot of Tetra Pak. This description contained an inaccurate representation of the facts relating to Tetra Pak’s Shared Services and BPO change programmes. This has now been corrected in all of our event literature and on our website - and we apologise unreservedly to Tetra Pak for any harm that this may have caused. Please visit the corrected agenda for the revised overview.

Transaction Based Pricing Charged by the BPOs Proves the Most Popular
Infosys BPO said it was seeing traction with transaction-based pricing model as customers look to convert their capital expenditure to operational expenditure while fighting an economic downturn.
> Read more

Sara Lee Signs Outsourcing Deal with IBM
Sara Lee has signed an outsourcing deal with IBM, that will see the IT giant manage some of the consumer goods conglomerate's global back office operations. In a statement released in March, IBM said...
> Read more

65% of All Companies With Shared Services Have Cut Costs by 21% or More
Shared Services Organisations have achieved dramatic improvements in cost and productivity, according to The Hackett Group’s latest Book of Numbers research. One key finding illustrated...
> Read more

Hospital's Nightmare Comes True - Deliveries Stop Because SSO Stops Paying Invoices
The Gauteng Shared Services Centre in South Africa denied in March that a backlog of payments to service providers for state hospitals caused a food shortage.
> Read more

Deloitte's 2009 Shared Services Survey Reveals 86% of SSO's Have a Positive Impact on Cost Reduction
A survey of 265 shared services leaders around the world who provided data on 733 individual shared services facilities was recently carried out by Deloitte Consulting, resulting in a number of very interesting findings...
> Read more

Who's Bought What

City of LA Upgrade Peoplesoft

East Riding of Yorkshire Council Buy Version One to Meet 10 Day Payment Target

NEW
Jobs in Shared Services & Purchase-to-Pay

Check the latest jobs posted around in the industry

Want more news like this? Go to our news section

What are the Chief Characteristics of a Top Performing SSO? Part 2
Cast your mind back all the way to February 2009 when you would have read Part 1 to this 3-Part Series on Chief Characteristics of Top Performing SSOs. I am sure you read it and were inspired by the findings. Some of them were very surprising. In this feature article you will find out what the second set of characteristics are, which are more transaction based.
> Read the full article

Introduction to Electronic Invoice Management (eInvoicing)
This white paper examines the reasons for adopting electronic invoice management (eInvoicing), the challenges and key recommendations for a successful deployment.
> Download the whitepaper

>	What to Do to Convert Your Paper Invoices to PURE Electronic
	28th April 2009
>	Discover How to Increase Invoices Processed Per FTE By 300%
	27th May 2009
>	Toning Up Purchase to Pay to Attain Touchless Processing
	London, 18th - 20th June 2009
>	E Invoicing Europe
	8th - 10th July 2009


	Become a member (ITS FREE!) Become a marketing partner Become a sponsor	Become a speaker at one of our events Submit an article Submit a white paper

Free Webinars

Who's Bought What

**NEW** Jobs in Shared Services & Purchase-to-Pay

NEW
Jobs in Shared Services & Purchase-to-Pay