sharedserviceslink.com - December

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Dear Colleague,

Comparing ourselves against others is a natural human condition. So it’s not surprising that over 200 shared services centres registered for ‘Benchmark Your SSO Against the Top and Under Performers’ webinar last month. Using the excellent data regarding first time match rates, and cost per invoice provided by The Hackett Group, attendees shared their own stats to see how they compared. Using the trends presented by a recent KPMG report describing top and under performers, attendees could compare descriptions. Did they have the characteristics of the top or under dog? A useful exercise? Very. Worth 60 minutes of their time? Absolutely. To attend the next webinar hosted by Readsoft click here. Benchmarking drives a lot of what sharedserviceslink.com offers, so for more of that, be sure to join our next European conference 15 Well Kept Secrets to Shared Services Success in March.

Check the latest news stories, our free webinar in finance shared services and the latest blog posts.


	Save up to £200 off the conference price this Friday


	P2P User Compliance - The Good, Bad & Ugly Take a look at this great presentation by Casandra Daubney Formerly Assistant Finance Director Royal Free NHS Trust Free Webinars Beating The Business Downturn - How Invoice Automation Can Cut Costs and Increase Efficiency in a Shared Services Environment 26th February 2009 How to Eliminate 100% of Paper Invoices By Day One - Getting Rid of All Purchase Invoices Through an Integrated E-Invoicing and Outsourced Data Capture Approach 25th March 2009

Boeing Shared Services Impacted By 6% Payroll Cut
Boeing plans to shed 6% of its overall workforce, roughly 10,000 jobs, after reporting a $56 million loss in the fourth quarter. The job cuts include a plan announced in December to reduce the payroll at Boeing Commercial Airplanes by 4,500 employees. Integrated Defense Systems (IDS) also has already announced a plan to reduce the payroll at its Wichita site by about 900 workers.
> Read more

AOL Reconsidering its Global Shared Services Scope
Time Warner Inc's AOL is cutting 700 jobs (10% of its staff) as it tries to cope with the significant discount in advertising revenues. The main market affected is the US and changes will be finalised by the end of March.
> Read more

UK Public Sector Shared Services Project Cost Tax Payer £81 Million
The Department of Transport has been guilty of 'stupendous incompetence', according to Parliament's Public Accounts Committee after learning of massive project failings made when implementing the shared services IT system.
> Read more

Hilton Increase Reach of their Memphis Shared Services Centre
Hilton Hotel Corp. is moving part of its corporate headquarters to Memphis where the company currently has its main shared services centre. Hilton spokeswoman Ellen Gonda said "We will continue to look at other shared services to possibly relocate to Memphis, including purchasing, certain accounting functions and additional IT functions." This move will create 100 or more jobs.
> Read more

Somerset County Council Says its Shared Services Will Save More Than Expected in Procurement Function
In December Somerset Council said that its use of Southwest One, the shared services firm majority owned by IBM in which Somerset owns a stake, will save it £150m from procurement over 10 years. Its original target was £140m.
> Read more

Want more news like this? Go to our news section

What are the Chief Characteristics of a Top Performing SSO? Part 1
Some are relatively obvious: run off a single ERP, if your business operations allow that; have a global strategy led by senior management sponsorship; and operate a multi-functional Shared Services Organisation, applying all the best practices learnt from your Finance & Accounting implementation to HR, IT and Procurement. But what are the others?
> Read the full article

Finance Shared Services – Delivering the Promise
What does a Top Performing Shared Services Organisations look like? What are their characteristics and what do they do differently to the underperformers? Download this recently compiled report to find out.
> Download the report

>	Beating the business downturn - How invoice automation can cut costs and increase efficiency in a Shared Services environment
	26th February 2009
>	15 Well Kept Secrets to Shared Services Success
	London, 18th-20th March 2009
>	Webinar: How to Eliminate 100% of Invoices By Day One - Getting Rid of All Purchase Invoices Through an Integrated E-Invoicing and Outsourced Data Capture Approach
	25th March 2009
>	Toning Up Purchase to Pay to Attain Touchless Processing
	London, 18th-20th June 2009


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