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Free Presentation:

Run your Shared Services Organisation Commercially, it's a Business after all

Customers? What customers? Profit? What profit? If we all asked ourselves the question, are we really a shared services organisation... or just a transaction processing centre with a fancy name... How can you change an accounting function into a best in breed service delivery machine on limited resources? Dan Foley Shared Services Director at ITV talks about what was done within SSOs he has managed, how he and the teams got attitudes to change, visions in place, strategies aligned and what the tangible results have been because of this. Reading this presentation will leave you with more of a sense of where you are on the commercial spectrum and what you need to do to be the commercial operation you plan to be.

Dan Foley
Shared Services Director
ITV

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